OptiTex Support Portal

Technical Support

International

Accessible by phone: +972 (3) 904-9979
Fax: +972 (3) 9042710
Email: support@optitex.com

* To see your Old Incidents and Knowledge Base you can get to our old CRM (link to the CRM Portal: http://support.optitex.com/scripts/texcel/swise/CLogin.dll) Website . Please remember that New Cases will take care only at the new Self Service Portal. If you still don`t have access to it, send an e-mail to support@optitex.com

Accessible by phone: International (212) 629-9053
Toll free (US & Canada): (877) RING-OPTI (877-7464-6784)
Fax: (212) 629-9055
Email: support@optitex.com

Accessible by phone: +32 (484) 110088
Email: optitex.europe@optitex.com

Accessible by phone:  +91 (120) 421-5601
Fax: +91 (120) 421-5605
Email: support@optitex.com

The new Support Website, will enable you to submit "Cases": a case can be a question; a feature request; or a bug report. This system is open to customers that are current on Opticare service contract.