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Support  for US Customers (New Website)

Support for US Customers (New Website)

The new Support Website, currently only for customers in the US will enable you to submit "Cases": a case can be a question; a feature request; or a bug report. This system is open to customers that are current on Opticare service contract.
 
Customer Support through CRM

Customer Support through CRM

Use the OptiTex™ Customer Web Portal to submit new incidents, check your incident status, engage our support staff in a web conversation, learn what is new at Optitex, and search the knowledge base.
Extensive knowledge base - OptiTex Wiki

Extensive knowledge base - OptiTex Wiki

The new Wiki Help Online website stores all Software Documentation, Tutorials, Knowledge database and Hadware Installation Guides. To quickly access the system type the following address in your Internet browser : http://help.optitex.com
iLinc

iLinc

iLinc online conference meeting platform for OptiTex™ users. In order to use this service you must first set an iLinc appointmet with OptiTex™ representatives.
EULA

EULA

Read OptiTex's End User License Agreement
OptiTex V9 Quick Reference Guide

OptiTex V9 Quick Reference Guide

Please download our new Quick Reference Guide for Version 9
OptiTex Recommended Requirements

OptiTex Recommended Requirements

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