Knowledge:Server Busy When Creating MS Excel Report

Description

When creating an Excel report from PDS or Marker, an error message titled Server Busy is displayed .

Note that multiple Aladdin network keys cannot be used on a same computer, even if they are for different applications or modules. 
They must be attached to different computers with separate License Managers running.

Symptom

Error message

Solution

This message is displayed when Excel stop responding to the commands, Make sure your office is up to date with the latest service pack.

Keywords

excel report