Knowledge:Login To Self Service Portal failed
From OptiTexHelpEn
Contents |
Description
When trying to login to the self service portal I receive a message You are no longer logged in. Your session may have timed out.
Note that multiple Aladdin network keys cannot be used on a same computer, even if they are for different applications or modules. They must be attached to different computers with separate License Managers running.
Symptom
Message on login page
Solution
This is privacy settings in IE In order for the login to work, the browser privacy must be set to "Medium" or lower. To do that go to Tools>>Internet Option (in IE)
